frustration with the lady in the office

I hate rude, non-personable people and I don't think they should be allowed to work in schools and especially not in the front office where there should always be a helpful face to assist those in need. It's the second week of school and I forgot that my kindergartner had to be at school an hour earlier because it was Wednesday. So I took her to school at the regular time and passed another mom who expressed her guilt at forgetting it was early release and how her daughter was supposed to be there an hour ago. I was completely shocked that I would forget! I even have it written on the big wipe off board in the kitchen! The teachers were understanding, and tried to make me feel better by telling me how they've had many parents forget. But then when I went into the office to get a special piece of paper, to allow my daughter to go to class (LAME), the lady in the office was rude. Her body language as well as her tone of voice hinted that I was REALLY an inconvenience to her and when I joked about needing the form for mother of the year, she gave me a sarcastic "MmHmm." No eye contact at all. Where is the friendly, welcoming smile that greeted me and all others who entered into the Weldon, Dry Creek and Alta Sierra offices?? This was my second experience with Tarpey office staff, being LESS than helpful.

I went in to inquire how to change the information that was entered incorrectly into the computer data base. The lady who huffed when she had to stop copying papers and ask me what I needed, gruffly told me that there would be a card coming home and I could change it there. I did just what she said and at Back to School Night there was a form on my son's desk that we were to check the information to see if it was all correct. The problem had not been corrected. The form still listed me as Step Parent and my mom as Mother to my 4th grade son. It was correct for my Kindergartner, my 7th grader and my 12th grader. Gee Thanks Lady in the office!

Sometimes writing calms my intense emotions and helps me to move beyond the frustration that I feel. So far nothing has changed, just like the form at Tarpey. So I will try later.